Patient care is built upon mutual trust.

The therapeutic relationship between a patient and a health care provider is built on trust. And while patients should expect respectful and professional treatment during a medical encounter, sometimes there are boundary issues. When a perceived professional boundary is crossed, that trust is destroyed — and it can have a severe effect on the patient’s life and the provider’s career.

Our Solution

eChaperone acts as a silent monitor in the room, increasing the level of protection.

How do you increase the perceived level of trust and privacy without a physical chaperone present during medical care? Having eChaperone Health provide secure and private monitoring during a patient and provider interaction makes everyone feel more comfortable.

How it Works

CONSENT

Comprehensive, Patient-Centred Consent

RECORD SESSION

Recorded, Encrypted and Inaccessible Unless Formally Requested

MAX SECURITY STORAGE

Secure Transfer 
& Storage Offline

FORMAL REQUEST

Formal and Rigorous Session Video Request Process

DIGITAL EVIDENCE

Strict Tracking of Views & Copies of Digital Evidence

CONSENT

Comprehensive, Patient-Centred Consent

RECORD SESSION

Recorded, Encrypted and Inaccessible Unless Formally Requested

MAX SECURITY STORAGE

Secure Transfer 
& Storage Offline

FORMAL REQUEST

Formal and Rigorous Session Video Request Process

DIGITAL EVIDENCE

Strict Tracking of Views & Copies of Digital Evidence

Details and Benefits

Comprehensive Consent

The system includes a robust informed consent process so that participants and their families clearly know their privacy and digital rights.

Encrypted Records

The eChaperone platform passively creates an encrypted video and audio record of each patient and provider client encounter. The encrypted session is then placed into secure off-line storage, and can only be accessed if a formal request has been made by the patient or provider.

Secure Digital Evidence

In the case of a formal investigation of boundary issues, eChaperone is designed to assist in meeting the rules of digital evidence.

Contact Us

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